Happy Finish

WHO WE ARE

Happy Finish is a global network of creative production studios working with global brands and organizations to develop award winning content and immersive technology experiences.

At HF, we’ve always stood at the intersection of high-quality digital content production and immersive technology. We seek a Post-Production Manager to support ongoing photographic post-production projects at our North American Studio in Portland, OR. 

You will be joining a world-class team that strives to consistently post-produce best in class digital imagery at scale. It’s an exciting time for Happy Finish with new offices in Milan and Verona, augmenting our London and Portland based operations. We’re looking for efficient, detail-oriented production talent to take this journey with us.

OUR MISSION

Harness our reputation, creativity, and partnerships, to scale our offering, producing industry leading content solutions for our global clients.

OUR CULTURE

At HF, we value creativity, quality, efficiency and flexibility. We are solution focused, and value freedom and responsibility as two sides of the same coin. 

YOUR ROLE

You will be an integral part of our day-to-day operations team, coordinating directly with clients to facilitate the asset trafficking, quality control, resource assignment, prioritization and reporting of ongoing digital imagery requests to and from our clients to ensure that our teams consistently deliver world-class content on time and to budget that drives our clients advertising, marketing and commerce platforms. 

You will display the following key traits:

-Detail Oriented:

Do you like double (or triple) checking your work against multiple sources to ensure accurate data entry? Then this might be the right role for you! Your role requires that new info is checked against multiple systems to ensure that actionable data is correct, and sense checked before data entry, to ensure that the correct workflow automations and resources are triggered.

-Strong initiative:

You will have a strong desire to continually optimize and improve the systems and workflows you interact with. At HF we are always striving for quality and efficiency and value self-starters who are able to contribute to this important aspect of our culture.

-Able to work collaboratively over distance: Lone wolves need not apply. Our team relies on consistent and clear communication between remote clients as well as in house and remote production artists. It's important that you not only engage in communication but encourage to collaborate also. You will be willing to ask questions and repeat answers in the pursuit of clarity. You will encourage a culture of problem solving and collaboration with a view to accuracy and efficiency wherever possible.

-A natural problem solver:

The nature of our client’s needs means that our deliverable prioritizations and asset requirements can change frequently. At times, this can lead to confusion and uncertainty; it's important that you are able to use context, intuition and experience to generate go-forward solutions. As projects evolve, new problems arise, some of which that will not have been encountered before and while it's always great to talk things through, to avoid slowing down delivery it’s important that you have the confidence and experience to understand how to triage issues and self-solve independently where able.

RESPONSIBILITIES

• Client brief intake and upkeep, updating internal systems multiple times per day to accommodate new or updated brief information.
• Resource Assignment, assigning and managing resources to meet the day-to-day changes in delivery priorities.
• Asset Tracking- keeping complex asset tracking databases across multiple systems up to date with latest information to inform both internal and external stakeholders.
• Quality Control. Collaborate with stakeholders to ensure the highest possible quality standards and standard operating procedures are being adhered to and maintained for all deliverables.
• Ensuring that all stake holders are kept up to date with pertinent information related to changes to SOPs and SOW’s, prioritization and any important notifications from regular client meetings that you will attend and record minutes against. Ensure that all blockers, issues, and proposed optimizations to our collaborative workflows are clearly communicated to stakeholders in a timely and clear manner.

 

REQUIREMENTS AND DESIRED SKILLS

Required skills and experience

• Strong Microsoft Excel skills, familiar with filters, advanced comparative formulas such as Vlookups, pivot tables etc.
• Experience navigating and reviewing imagery within the Adobe Creative Suite, particularly Photoshop and Bridge, basic understanding of advanced commercial postproduction techniques and file structures is desirable.
• Strong online digital asset management skills, familiar navigating CRM’s DAMS, and cloud-based storage systems such as Dropbox, Box, Google Drive.

Desirable skills and experience:

• Familiar with online database tools such as Airtable and Smart Sheet.
• Familiar with online review and markup tools such as Global Edit, Frame.io, Proof HQ.
• API and Scripting experience using python, JavaScript etc with a view to establishing automations and synchronizations between software packages an advantage.